Business Settings: Hours, Reservation Rules & Temporary Closures

Business Settings is where the clinic configures its operating schedule, online booking rules, and any one-off or recurring closures. The settings here cascade everywhere — calendar, online booking form on TerryMon Mini-Website and LINE@, and reminders.

How to access

  1. From the main menu, click Appointments.
  2. Click Business Settings.
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Setting business hours

  1. Click Edit next to Business Hours.
  2. For each weekday, set the opening and closing times. Leave a day blank to mark it as a regular closed day (e.g., Saturday/Sunday).
  3. Click Confirm. The online booking form updates immediately on TerryMon Mini-Website and LINE@.

The clinic’s self-built website (if any) does not sync — remember to update business hours there manually.

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Fixed daily closure (e.g., lunch break)

  1. Click Add Closed Hours.
  2. Set the start and end times. Multiple closure windows per day are supported.
  3. Click Confirm.

To remove a closure window, click the trash icon next to it.

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Reservation rules

Click Edit next to Reservation Rules to configure:

  • Open for reservations — toggle online booking on or off entirely.
  • Reservation duration (minutes) — the system blocks the calendar in increments of this length.
  • Earliest reservation time (days) — minimum lead time. If set to 3, bookings must be at least 3 days out.
  • Latest cancellation time (hours) — how many hours before the appointment owners can self-cancel.
  • Reservation days open (days) — how far into the future bookings can be made (e.g., 14 days).
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Temporary clinic closure

Three ways to add a one-off closure:

  1. From Business Settings, click Add Closed Time.
  2. From the calendar view (icon on the right), click the date you want to close.
  3. From the reservation list (list icon), pick the date.

For each closure, set:

  • Date.
  • Type:
    • Close Appointments — no new appointments, but the clinic still sees walk-ins (e.g., schedule is full).
    • Closed for the Day — clinic completely closed (e.g., staff trip, deep clean).
  • Start / End time — for partial-day closures.
  • Remarks — optional context for staff.
  • business settings screenshot 5 of 7

    Editing or deleting a temporary closure

    • Edit — click the closure on the calendar or list, change details, confirm.
    • Delete — click the closure, click Delete.

    Note: multi-day continuous closures must be set day-by-day — the system doesn’t support a date range in one entry.

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    Tip

    For long-term Saturday closures during summer (or any seasonal pattern), use the Business Hours edit screen and leave Saturday blank. Don’t use Temporary Closure for repeating patterns — you’ll be entering closures forever.

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